Shipping is free for all footwear!
For non-footwear orders we offer free shipping over $100, or a flat rate of $10 for orders under this amount.
Please note that our couriers cannot deliver to parcel collect or P.O. boxes, with the exception of items ordered from the "Clearance" collection which are stored at Offbeat HQ here in NSW, Australia and sent out via Australia Post.
As our products are made on demand (with the exception of our Clearance collection), please note that you will not receive your tracking number until your order has been made, packaged and shipped out. Usually this takes 1-2 weeks, however occasionally we may see longer production and/or delivery timeframes thanks to Covid doing its thing.
Covid-19 continues to have a massive impact on countless businesses and industries worldwide, and unfortunately this means both our production and shipping timeframes may be affected at times.
Due to reduced staffing and supply chain issues, sometimes supplies needed to make our products may take longer than usual to get to our production partners. When this occurs it can occasionally add a few more days to our expected production timeframes.
Even though we aim to pack and ship orders as quickly as possible, there still may be delays out of our control once orders leave our partner warehouses and go into the postal system. To get your order as soon as possible, we strongly recommend upgrading to priority shipping so that we can send your order via a premium courier service.
We genuinely appreciate your understanding and patience as we navigate this difficult time. Remember, great things are worth the wait and we are confident that despite any delays, you will be thrilled with your Offbeat Sweetie purchase!